In-Home Care and Home Health Aides in New York
Experienced aides who speak your family's language, across all five boroughs, Long Island, Suffolk County and Westchester.
Home Health Aides who speak your language are caring professionals are the right match
Experienced Home Health Aides
For over 30 years, our mission has been to offer qualified home care support that is also knowledgeable of customs, languages and personal needs. We train our people to establish a deep connection. We give them the tools to encourage a close relationship.
Our dedicated caregivers have decades of home care and nurturing experience behind them. They integrate into your home, your culture and your own environment with respect.
A Home Health Aide Agency for New York Families
Caring Professionals is a home health aide agency licensed by the New York State Department of Health as a Licensed Home Care Services Agency (LHCSA). Since 1994 we have placed state-certified home health aides with families across Brooklyn, Queens, the Bronx, Manhattan, Staten Island, Long Island and Westchester.
Working through an agency means you are not hiring an aide on your own. We recruit, check and train every aide, handle payroll and scheduling, and arrange cover if your regular aide is sick or on vacation. A care coordinator is your point of contact for anything that changes.
What our home health aide services include
- Personal care: bathing, dressing, grooming, toileting and help moving around safely
- Meal preparation, light housekeeping and laundry
- Medication reminders and observing changes in health
- Company and support with appointments, shopping and errands
Our guide to what a home health aide does explains each of these in detail, and what home health aides can and can't do in New York covers the limits.
How to hire a home health aide through Caring Professionals
- Get in touchCall or send us your details. Our intake team asks about your loved one's needs, schedule and language.
- Confirm paymentWe confirm how care will be paid for: Medicaid and Managed Long Term Care, Medicare after a hospital stay, long-term care insurance, or private pay.
- Meet your aideWe match an aide by language, culture and personality, and agree a start date.
- Ongoing supportYour coordinator stays in touch and adjusts hours or aides when your needs change.
For costs, see how much home care costs in New York. If Medicaid will pay, our step-by-step checklist explains how to apply. To talk to our team, call
Managed Long Term Care
Medicaid recipients can qualify for long term home care through New York State's system of care for the elderly and people with disabilities. Qualifying involves an assessment by a nurse from the New York Independent Assessor (NYIA), in person or by video. The family then chooses a managed long term care plan, which will be responsible for all aspects of maintaining the health of the patient.
The home care will be delivered by the licensed home care services agency, Caring Professionals. Caring Professionals can assist families through this entire process, and provide ongoing support to explain necessary paperwork, assessments and enrollment procedures:
- How to request the NYIA assessment
- Helping you choose the best managed long term care company for you
- Explanation of benefits
- Paperwork guidance & submission
- Reminders and updates
- Referrals for other senior service
- Ongoing support
Short Term Care
Medicare recipients may qualify for short term home care as well as skilled services after a medical episode. These are arranged by the discharge planner (social worker) in the hospital or rehab center. The CHHA (Certified Home Health Agency) has overall responsibility for all the services in the home, including occupational therapy, physical therapy, speech therapy, wound care and social work. The home care agency provides the home health aide (HHA) in coordination with the CHHA. Caring Professionals can assist families in navigating the discharge to the home, and ensuring that all necessary services are seamlessly provided.
Coordination with the CHHA Referral to Medicaid enrollment services if desired Referral to private pay home care services if desired
Non-Medicaid Support
If you do not have Medicaid, you may still qualify for this free wrap around coverage. Our intake specialists can direct you to a quality Medicaid enrollment service which will not charge for its service.
Please note: Caring Professionals does not make decisions on application approvals nor does it determine hours of home care. We just deliver quality home care.
If you are determined as ineligible for Medicaid, then please get in touch to discuss how we can provide you with private pay quality home care.
New York State’s eligibility rules are still inclusive, and are designed to help seniors and people with disabilities avoid exhausting all their resources on health care.
Types of Care
Caring Professionals provides care across a range of needs. Care can be given in your home, assisted living facility, or rehabilitation center with service in all five boroughs of New York City, Nassau and Westchester counties. From long-term, to live-in, to hospice care, there isn’t a patient we can’t help,
- Help with appointments, shopping and community events
- Personal care
- Meal preparation
- CHHA care after hospitalization or medical episodes
Expanded In-home Services for the Elderly (EISEP)
Caring Professionals is proudly enrolled and servicing under the EISEP Home Care Services funded through the New York State Office for the Aging, and Westchester County Department of Senior Programs and Services.
- Case Management: Helps older adults plan and access necessary services.
- In-home Services: Personal Care I (housekeeping, cooking) and II (bathing, dressing).
- Respite Care: Temporary relief for caregivers through companion or day care.
- Ancillary Services: Flexible support for independence and daily needs.
Relevant links: NYSOA Westchester County
Why Caring Professionals
Understanding at every level
We work to find you the right match, culturally, personally and linguistically. So much of the home care experience relies on you and your caregiver being a good fit. That is why CP spends so much time working on it. Our caregivers understand. We will always get back to you.
Piece of mind, you will be able to speak with your coordinator when you need to. We understand how important that is.
Your Home Care Guide
It is a complex system to navigate. Accessing services can be confusing and frustrating, from necessary forms and doctor visits, to eligibility requirements.
Our team works to mitigate these headaches so that you can spend more time focusing on family.
We will guide you throughout the process
Thank You for Your Kind Reviews
Home Health Aides FAQ
Bronx, Brooklyn, Manhattan, Queens, Staten Island, Nassau and Westchester Counties.
We accept most insurance plans offered in New York. For specific inquiries, contact a member of our intake team.
At this time, we do not offer this service, except if you have Long Term Care Insurance or you want to pay privately.
It is possible to update your care schedule. Please contact us to discuss what changes can be made.
Yes. Our intake team can work with you to provide the best care plan for your family, whether you have Medicaid, Medicare, Long Term Care Insurance or are paying out-of-pocket.
Yes, we can assist with Medicaid applications, please contact us here.
Managed Long Term Care (MLTC) is provided by New York State Medicaid to deliver an umbrella of long-term care services to qualifying individuals who are 65 or older, or have disabilities. New York State Medicaid makes the determination of qualification after a person is approved for Medicaid. The MLTC is responsible for the overall health and welfare of its members and operates as managed care. You can choose which MLTC you prefer to manage your health services and home care once you are approved for MLTC.
If you are unsure if you are eligible for MLTC, contact us to find out.
We accept most managed long term care plans. Contact us for a complete list of all contracted plans.
Yes, we assist with CHHA services for individuals who need it. Including paperwork, and ongoing care for the duration of the need. CHHA services are short term care services after an episode, such as hospitalization, and include occupational therapy, physical therapy, wound care, and Home Care. You can get up to 4 periods of CHHA services a year.
Yes. We are fully qualified to deliver Home Care Services, in the five boroughs of NYC and Westchester, Rockland, and Nassau counties.
Yes. This is the same as CHHA services. They follow a medical episode and are designed to facilitate the recovery of the individual. Medicare and regular insurance pay for the CHHA services.
Yes. Our intake team can work with you to provide the best care plan for your family, whether you have Medicaid, Medicare, long term care insurance or are paying out-of-pocket. Please contact us here.
I am interested in Private Pay Home Care, do you provide this and can you give me some details please?
Yes we provide comprehensive home care solutions for you or a loved one. Schedule an appointment to discuss your home care needs here or call us (718) 333-1400.
As well as our home care services, our concierge service brings you services beyond home care to ensure you maintain your independence and enjoy your retirement in your own home.
A member of my family or myself is in hospital, we are about to be discharged and we are looking for home health aide to provide part of our short term care, can Caring Professionals help.
Yes Caring Professionals has many long term relationships with the various CHHAs, the people who organise your home care after you are discharged, across New York City and State. Please ask for us by name, we will be happy to provide a HHA for your or your family. If you would like some advice or guidance please contact us here
A home health aide completes more training than a personal care aide. In New York, PCA certification requires a minimum of 40 hours; HHA certification requires a minimum of 75 hours, including 16 hours of supervised practical training. A certified PCA can upgrade to HHA by completing an additional 35 hours rather than starting over.
The practical difference is scope. Both help with daily activities like bathing, dressing, meals and mobility. An HHA can also carry out certain health-related tasks under a nurse’s supervision, such as helping with prescribed exercises or assisting with medication, which a PCA is not certified to do.
Our current job openings can be found here. Our Human Resources Department processes applications and hires. When applying in person you will need (as per New York State regulations) an active HHA or PCA certificate, a pre-employment physical and labs, a legal form of ID and social security card (no photocopies), and a direct deposit form or voided check.
We offer comprehensive benefits, including medical benefits, paid vacation, sick days, a flexible spending account, transportation benefits and union benefits. For a complete list, visit our careers page.
Yes. We run our own PCA training course at our Hempstead location, in English and Spanish. If you are working toward home health aide certification, we can also point you to scholarships and arrangements with partner training institutions. Call us and we will tell you what is starting next.
We have offices in the Bronx, Brooklyn, Queens, Westchester and Nassau (by appointment only).
Get In Touch
Give us a call now, (718) 333 1400 or fill out the form below to be contacted shortly by a member of our team.
Caring Professionals has 6 offices across New York, for your nearest office visit our Locations