Frequently Asked Questions on All Things Home Care

Please review these questions for more information. Contact us directly for further assistance.

General Home Care FAQ

The CDPAP program allows you to do exactly that. If you would like to apply to be part of the CDPAP program, please follow this link here. If you think your might be eligible for Medicaid but are not sure and would like some help, please contact us here.

If you would like to learn more about the CDPAP Program then please read our detailed CDPAP FAQs 

Thank you, you have come to the right place. Caring Professionals offer a comprehensive program of free home care and house keeping offerings for Holocaust Survivors called the Caring Companions Service. There are more details here, with an opportunity to apply as well information and an FAQ.

Yes. Our intake team can work with you to provide the best care plan for your family, whether you have Medicaid, Medicare, long term care insurance or are paying out-of-pocket. Please contact us here

Yes we provide comprehensive home care solutions for you or a loved one. Schedule an appointment to discuss your home care needs here  or call us 212 647 7700.

As well as our home care services, our concierge service brings you services beyond home care to ensure you maintain your independence and enjoy your retirement in your own home. 

 Yes Caring Professionals has many long term relationships with the various CHHAs, the people who organise your home care after you are discharged, across New York City and State. Please ask for us by name, we will be happy to provide a HHA for your or your family. If you would like some advice or guidance please contact us here


The Consumer Directed Personal Assistance program allows a Medicaid eligible homecare recipient to choose their own caregivers, schedule (within defined limits), supervise, train and replace the caregivers according to their own needs.

Yes, CDPAP is a program provided to Medicaid consumers. If you do not have Medicaid, but may be eligible, Caring Assistants can help you through the application process.

No, CDPAP is only available to Medicaid consumers. If you have Medicare, you may be eligible for Medicaid. Caring Assistants can help you through the application process.


Anyone who the consumer chooses except for their spouse, legal guardian, designated representative or if they were excluded from providing Medicaid services.

No, taking care of a spouse is prohibited under the CDPAP program.

Yes, but only if the child is over 21 years of age.

Sometimes. Please contact Caring Assistants to see if you can qualify.

Yes, this arrangement is allowed.

No specific training or certificate is required. The consumer hires qualified personal assistants and and train them to complete the tasks on their plan of care to their own standards and liking.

You will need a medical exam, with a TB test and labs for Rubella & Rubeola to verify your immunity. You will also need your original state ID, original Social Security Card and Direct Deposit information.

Enough personal assistants to provide all the care you qualify for. We always encourage consumers to hire backup personal assistants in case the primary ones become temporarily unavailable.

Caring Assistants Service Area

New York City area: Bronx, Brooklyn, Manhattan, Queens, Staten Island, Nassau and Westchester Counties. 
Upstate New York: Albany, Dutchess, Orange, Putnam, Rockland, Rensselaer, Saratoga, Schenectady, Warren, Washington.

Yes, Caring Assistants is in network with most Managed Care Plans and our Intake team can walk you through the process of enrolling.

You qualify if: Have Medicaid, require Home care, are self-directing or have a designated representative that is willing and able to direct your care.

Yes, if there is an approved Designated Representative who is ready, willing and able to accept all the responsibilities instead of the consumer.


Personal Assistants can be paid using direct deposit to a bank account or a paycard provided by Caring Assistants.

Personal assistants can earn up to $18/hour depending on the location and the consumer’s insurance provider.

Caring Assistants offers several benefits to personal assistants:

  • Paid Time Off- up to seventy hours per year. Hours are calculated based on the number of hours worked,
  • Up to twenty four hours of paid time off for those who qualify for the Domestic Worker’s Bill of rights,
  • Life insurance to qualified PAs

Hours and Scheduling

The nurse from your insurance plan (MCO/MLTC) determines how many hours you can be authorized for per week based on your needs.

Yes, as long as it is consistent with the authorization that your insurance provides.

The consumer’s insurance will authorize the number of work hours available.

Private Pay Home Care FAQs

Private Pay Home Care includes both fee for service and payment by Long Term Care Insurance policies.

No. The Geriatric Care Manager can coordinate medical care.

Caring Professionals offers comprehensive live-in and daily care in an array of settings. Our caregivers help you heal and function optimally whether you find yourself in a hospital, a rehabilitation facility, assisted living program, or at home.

Yes we can. You choose the different elements you wish to include in your care plan. We offer a wide variety of care options, including companions, personal care aides, home health aides, licensed practical nurses, therapists, and emergency 24/7 telehealth access to medical professionals. Hospital and inpatient facility companionship is available should they be needed. Hospice care may be provided.

Our concierge services offer access to free Medicaid planning, estate planning, household expense management, personal chef services, transportation, personal shopping, and beauty services. Should you or your loved one require durable medical equipment, we can help source it. Home modifications to suit your or your loved one’s changing needs can be arranged by our Certified Aging in Place Specialist. You or your loved one may also benefit from our recommendations for community programs offered by cultural groups and associations.

At Caring Professionals, all references are scrutinized and criminal checks are conducted. Every member of our team is vetted, screened, skill-tested, and certified or licensed by the NYS Departments of Education and Health. Each professional undergoes a comprehensive orientation and training before starting service for a new patient.

Yes. Caring Professionals Private Pay specialists are adept at understanding usage and guidelines of Long Term Care Insurance policies. They have worked with major carriers for decades. They will advise you as well as explain usage and billing. Contact us here.

Home care is a collaboration between the family and the caregiver. Caring Professionals will find the right match for you and your family. caregivers and companions with cultural sensitivity who match your senior’s language, interests, social and emotional expectations, and medical needs. Caring Professionals understands that collaboration between all stakeholders is the key to the welfare of your senior. We are proud to be part of the team.

Caring Professionals has staff on call 24/7 to deal with changes, emergencies and unforeseen circumstances.

Caring Companions FAQ

The program is open to all people who fled or suffered Nazi persecution. This means not just concentration camp survivors but people who were forced to relocate to other countries during the war years.

No. This specialty program is funded through a variety of sources coordinated by the Conference on Jewish Material Claims Against Germany.

Instead of home care, a survivor/his family may choose the other option, which is housekeeping services. Caring Professionals will provide companions who take the survivor shopping, to community events, and to medical appointments, and keep them company. Companions can do light housekeeping, food preparation, and home organization

Yes, we understand the importance of ensuring we speak each others’ language. This is why we work to ensure all our Holocaust Survivors receive home care and housekeeping services from specially trained companions, in their preferred language.

Caring Professionals was founded by a Jewish immigrant from Moscow, she saw a void in care for many of those aging around her. We have been providing home care to the Jewish community for over 25 years.

Caring Companions for Holocaust Survivors provides specialist services, both caregivers and companions. There are often visual and sound memories of trauma that come back to them. Special sensitivities are necessary when assisting a person who has gone through violent experiences. Identifying these triggers and how to help a client respond are addressed.

Working at Caring Professionals FAQ

Our current job openings can be found here. When applying in person you will need an active HHA certificate, a pre-employment physical and labs, a legal form of ID and social security card (no photocopies), and a direct deposit form or voided check.

We offer comprehensive benefits, including medical benefits, paid vacation and union benefits. For a complete list, visit our employment page.

Yes, overtime for home health aides is allowed.

No, at this time we only provide employee training for current Caring Professionals team members.

We have offices in the Bronx, Brooklyn, Queens, and Woodmere (by appointment only).