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HHA Onboarding at Caring Professionals

HHA Onboarding at Caring Professionals

What to expect when you join Caring Professionals as a HHA

So you want to work for Caring Professionals? Great! You have made a great choice. Our company is known for more than a quarter of a century for its commitment to patients and staff. All become part of our family.

Most of our business comes from word of mouth. We have earned a reputation for going the extra mile for families and their caregivers. With respect, good wages and benefits, and excellent support for all stakeholders, we are the company of choice for thousands.

We have a diverse staff and can service people from all cultures and who speak a variety of languages.

Read on if you are an experienced home health aide. This post will explain the process of coming to work for us and earning a salary structure that works for you and your family.

HHA Home Care Agency New York

Caring Professionals is a licensed home care agency. This means that the NYS Department of Health licenses us to provide caregivers to Medicaid patients. We also provide caregivers to people who pay privately, who have long-term care insurance, and who participate in a special program for holocaust survivors in Brooklyn. All home health aides at Caring Professionals need to have the same certificate from the NYS Department of Education and have the same choice of rates of pay and benefits. It is a level playing field on all accounts.

Our three main offices (Brooklyn, Queens, and the Bronx) have on-site human resources professionals. Be prepared to bring your certificate from the school that is licensed by the NYS Department of Education or the NYS Department of Health. Make sure you also present your social security card, a valid NYS ID, and proof of a physical.

Be aware that your certificate remains valid so long as you have not had a 24-month gap in employment as a home health aide. Continuous work keeps your certificate valid. We will check your certificate with the central registry to see if it is valid. Some schools have closed so we cannot verify certificates issued by those schools if they were not previously entered into the registry. If for some reason, your certificate cannot be confirmed (due to a gap in employment or absence from the registry), we will require you to secure another home health aide certificate. This involves taking a course with a NYS licensed school and completing 75 hours of instruction (including 16 clinical hours), passing the required examinations that earn you a certificate.

You will also complete an application and register.

HHA Home Care Agency New York

We will inform you of the various rates of pay and benefits. You will make your choice, which will be confirmed at orientation.

Our human resources department will then process your paperwork. It will take several days. We will do a background and reference check. We will confirm the validity of your certificate.

You will then be notified of the mandatory Caring Professionals orientation. This takes six hours and is held in English, Spanish and Russian at the three locations mentioned beforehand. You will be paid for this time.

 During the orientation session, you will be issued a company ID, learn all procedures, and human resources requirements. You will be issued a booklet that describes your choices of benefits, pay, and confirm your choice (which you may have already made at the time of application and registration). This gives you the opportunity to ask questions about your choices for many benefits, rates, and hours of employment.

Once you have completed the Caring Professionals orientation, your name will go into an availability list and the agency’s coordinators will offer you positions that fit your availability and location.

All home health aides are supervised by coordinators. Caring Professionals has a compliance department which conducts random checking of compliance matters such as time keeping, safety, confidentiality, etc.

You will be happy to work with Caring Professionals, which offers substantial rates of pay and considerate coordinators. All staff members are supportive and treat you like valued members of the care team. Welcome! We are confident that you will prefer to work for us for many successful years.

HHA Home Care Agency New York




About the Author

Faigie Horowitz

Faigie Horowitz

Faigie Horowitz, MS serves as director of communication at Caring Professionals. She advocates for the senior population on the state level and writes about senior and caregiver issues. She is a columnist for several periodicals. She has spent decades in nonprofit management and serves as a lay leader and founder of several community organizations.

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